Privacy Policy – Lodge De Groene Specht
Last updated: December 2025
Lodge De Groene Specht respects your privacy and processes personal data carefully, securely, and in accordance with the General Data Protection Regulation (GDPR). This privacy policy explains which personal data we process, why we do so, and which rights you have.
Article 1: Who are we?
Lodge De Groene Specht is a cooperative partnership based in Nunspeet.
Email: info@lodgedegroenenspecht.nl
Website: www.lodgedegroenespecht.nl
We are the data controller for the personal data we collect from you.
Article 2: Which personal data do we process?
We process personal data that you provide to us or that are necessary to perform our agreement. This may include:
- Name, address, city of residence
- Email address and telephone number
- Payment and invoicing details
- Correspondence, reservation information, and booking history
- Photos or profile images
- IP address and message content from contact requests or reviews
We may also receive data from third parties, such as booking platforms (e.g. Natuurhuisje.nl, Airbnb, Booking.com) if you book through them.
Article 3: Purposes and legal basis
- Reservations and contract performance: processing bookings, communication regarding your stay, and administrative handling.
Legal basis: performance of a contract.
- Contact requests: responding to questions via contact form or email.
Legal basis: legitimate interest.
- Legal obligations: financial administration and mandatory guest registration (if applicable).
Legal basis: legal obligation.
- Complaint handling: processing data necessary to resolve complaints.
Legal basis: performance of a contract and legitimate interest.
- Marketing (if applicable): direct marketing, newsletters, or social media promotions.
Legal basis: consent or legitimate interest, where applicable.
- Website and cookies: analytical cookies for website optimisation and statistics.
Legal basis: legitimate interest.
Article 4: Retention periods
- Correspondence and contact forms: 1 year
- Reservation data: 5 years
- Financial and payment records: 7 years
- Marketing data: until you withdraw consent or unsubscribe
- Complaint handling: 7 years after completion
- Reviews or comments: until you delete them or we remove our content
Article 5: Sharing personal data with third parties
We only share your data when necessary for the performance of the agreement or when legally required:
- Booking platforms (e.g. Natuurhuisje.nl)
- The holiday park, if guest registration or notification is required
- Our hosting provider for website management
- Accounting firm or bookkeeper (for tax obligations)
We enter into data processing agreements with third parties to protect your privacy. If data are processed outside the EU, we ensure appropriate safeguards such as Standard Contractual Clauses.
Article 6: Cookies and tracking
Our website uses functional and analytical cookies to ensure proper functioning and to analyse usage. We do not use tracking or marketing cookies without your consent.
Article 7: User rights
You have the following rights regarding your personal data:
- Access: request access to your data
- Rectification: correct or supplement your data
- Erasure: have your data deleted
- Restriction: restrict processing
- Objection: object to processing
- Data portability: receive your data in a structured format
- Withdrawal of consent: withdraw previously given consent
You can submit requests to info@lodgedegroenenspecht.nl, possibly including a copy of an ID document. We will respond within 30 days and provide a reason if a request cannot be fulfilled.
Article 8: Changes to this privacy policy
Lodge De Groene Specht may amend this policy. The most recent version is always available on this page.
Article 9: Contact details
Lodge De Groene Specht
Email: info@lodgedegroenenspecht.nl
Website: www.lodgedegroenespecht.nl
Address: Groenelaantje 25, 8072DC Nunspeet
If you have questions about this privacy policy, please feel free to contact us by email.
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